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- When and where can I drop my PC and materials
The Trust Gaming LAN party starts Friday at 18.00 to Sunday 18.00; on Friday the LAN party is already open for build up during general access hours from 10.00.
Early Access and Premium LAN tickets are already welcome at 9.00.
Drop-off PC & Materials on Friday from 15.00 - 21.00: Unloading your PC and other materials on Friday between 15.00 and 21.00 can be done via Gate 3b (P6), after dropping your stuff you can park at P1-3. After parking you can simply enter DreamHack Rotterdam through the main entrance. Please be aware that it is not possible to park your car at P6.
Drop-off PC & Materials on Friday after 21.00: Unloading your PC and other materials after 21.00 can be done via P1-3. After parking you can simply walk to the emergency exit of Hall 2 (Entrance LAN).
Pick-up PC & Materials on Sunday from 14.00 to 19.00: Bringing your stuff back to the car on Sunday is also possible via the designated drop-off area at Gate 3b (P6). It is not possible to park your car here for more than 20 minutes.
Main entrance: Off course it is also possible during general access hours to drop-off/pick-up materials via de main entrance.
- Which games can be played at the Trust Gaming LAN party?
You can play any game of your choice, but there are some official games and competitions to be played during the LAN too (for fun, hardware prizes and prize money). More information regarding the official competitions, powered by Kayzr can be found here.
- How does the seating system of the LAN party work?
The seating system will be released at the end of September; everybody with a ticket will be informed via e-mail. Visitors with early access tickets can access the seating system 24 hours in advance.
- How many computers can I bring?
You can bring one computer for your own designated spot.
- What do I have to take with me to the LAN Party?
The Trust Gaming LAN Party is an 'BYOC' LAN Party, so you have to 'Bring Your Own Computer' and other hardware. However, for your conveniece, you can also rent one (available until October 14th), as well as rent a monitor and comfortable gaming chair, if you like.
What we provide is: a table, a basic chair, internet port and electricity, and a sleeping/resting space away from, but close to the LAN Party.
What you need to bring is apart from hardware (if not rented): network and electricity cables, mouse, headset, perhaps some ductape, mobile phone & charger, comfortable clothes and shoes, toothbrush, toothpaste and some deodorant ;-)
- Can I rent a gaming chair?
Yes, you can rent a Resto Gaming chair from Trust Gaming through this link. Available until October 14th.
- Can I choose my own spot at the LAN Party?
A seating system will be used to allocate places. When this seating module is live you can choose your own place. Should you already have purchased your ticket, you will recive an e-mail about this before it is put available online? So no need to wait to get your BYOC LAN tickets here now.
- Can I take food and drinks to the LAN Party?
Yes, you can take some drinks and small food (candy/snacks) to the Trust Gaming LAN Party at DreamHack Rotterdam for yourself. Meals, sandwiches and so can be bought at the especially designated catering outlets at the event.
- Where can I buy tickets?
Tickets can be ordered through Ticketmaster via the link on our website. To be guaranteed of a valid ticket, make sure to order tickets from the official ticket website.
Tickets can also be bought during the event at the Box Office of Ahoy. The Box Office will be opened during the event on Friday from 08.30 am to 19.00 pm and on Saturday and Sunday from 8.30 am to 17.00 pm. Monday - Friday by phone from 10.00 am to 3.00 pm. From 1 December to 15 February, the Box Office of Ahoy will be open every Wednesday, Thursday and Friday from 10.00 to 15.00 (PIN only).
For questions about your tickets, please contact Ticketmaster via +31 (0)900 300 1255 (local rate).
- How can I contact the organization?
- Is there a minimum age?
DreamHack Rotterdam and Rotterdam Games Week are for all ages, but if you are under 12 years of age, guidance from a parent of a caregiver is mandatory. Some stands and tournaments have their own access policies, depending on age restrictions. So check the PEGI ratings of your favorite game if you are 15 years old or younger.
- Am I allowed to make photos or videos?
The use of professional equipment is only permitted for members of the press with a media accreditation. Using small cameras or your mobile phones for photos and videos is no problem, but professional gear, with lenses that can be unscrewed, is not allowed.
- Have you found the item I've lost during my visit to Ahoy?
Lost items are kept and stored in the security booth at the entrance for a limited period of time. Please contact 0031 10 293 3124, to inform if your lost item has been found.
- What are the opening times of Dreamhack Rotterdam 2019?
Good question! We have several:
Friday: 10.00 - 20.00 hours
Saturday and Sunday: 10.00 - 18.00 hours
Early access: one hour prior to general access.
LAN: Friday 18.00 hrs - Sunday 18.00 hrs (open for build up on Friday during general access hours)
Tournaments: the exact schedule is not known yet, but should matches take more time and finish after closing hours, the tournaments will not close for spectators.
- I have a day ticket, can I visit all esports tournaments?Yes! A day ticket provides acces to all esports tournaments (Dota-2, CS:GO) but for example also to the Gaming Expo, the Stream Studio, the Entertainment stages and the Dutch Championships Indoor Drone Racing. In fact, the only thing you can't do is join the LAN/BYOC party and the Smash Melee and Brawlhalla esports tournament.
- I'm going to the LAN Party, where can I rest?
There will be a LAN relax area at DreamHack Rotterdam, take your air mattress and sleeping bag and you can chill when you're done with gaming.
- How long does it take to reach Ahoy from ... ?
Rotterdam Ahoy is easy to reach.
An hour by car and only 24 minutes by high-speed rail lies national airport Schiphol Amsterdam Airport. In addition and considered as a very pleasant alternative, Rotterdam has its own international airport: Rotterdam The Hague Airport, with some 40 international - often European - destinations.
From the city center of Rotterdam
By subway it takes only 10 minutes to reach Ahoy. By bike or by car it will take you around 15 to 20 minutes.
Taking the Ring Rotterdam Zuid (A15) highway, following the sign to Rotterdam-Zuid and Ahoy. Further information on transport can be found here
By public transport
Metro lines D and E and a large number of buslines stop at 'Zuidplein' at less than five minutes walking distance from Rotterdam Ahoy.
- Which esports tournaments take place at DreamHack Rotterdam
The following esports tournament are now confirmed to take place during DreamHack Rotterdam 2019
- Counter-Strike: Global Offensive DreamHack Open (100,000 USD)
- Dota 2 Corsair DreamLeague (250,000 USD)
- Official Brawlhalla Esports (20,000 USD)
- DreamHack Rotterdam 2019 Super Smash Bros Melee Championship (5,000/3,000 EUR)
At the Trust Gaming LAN Party powered by Kayzr there are competitions for prize money too:
- Counter-Strike: Global Offensive (5v5) - 4,000 EUR
- Leagues of Legends (5v5) - 4,000 EUR
- Hearthstone (1v1) - 1,000 EUR
- Rainbow Six Siege (5v5) - 3,000 EUR